The policy for complaints, and related complaint form and brochure, for the Aging and Disability Resource Center (ADRC) of Monroe County, are linked below.  Please feel free to contact the ADRC at (608)269-8691 or (888)339-7854 for more information. 

Complaint and Appeal Policy

 Complaint Form

 Your Rights and The Complaint and Appeal Procedure Brochure 

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OUR MISSION: To support individuals and families to live safely and independently!

The mission of the Monroe County Department of Human Services is to serve people, with an emphasis on Monroe County residents, by empowering participant responsibility and choice toward safe and independent lifestyles through the delivery of services in response to assessed needs.           

We intend to achieve this mission through providing public awareness, resource and referral information, economic support, and direct provision of services in a fiscally responsible manner.